CHWW Services
Community Health and Wellbeing Workers offer practical support that makes health and wellbeing easier to manage. For individuals, for professionals, for the community.
Our services are designed to make a real difference to everyday lives. We help people feel more confident, connected, and in control of their health by offering personalised support, trusted guidance, and a friendly, local presence. Whether you're navigating a difficult time or simply need a bit of direction, we’re here to help
For ICBs, GPs & Primary Care Networks
How we support the system
Community Health and Wellbeing Workers are a vital part of the wider health and care system. We work alongside Integrated Care Boards (ICBs), GP Federations, and Primary Care Networks (PCNs) to strengthen the link between clinical care and the community. Our role is to take pressure off frontline services, reduce health inequalities, and improve access for people who might otherwise fall through the gaps.
Enhancing community connection and resilience
We help build a stronger community infrastructure by connecting people to local groups, services and other available support. This community-first approach complements the goals of integrated care and helps shift the focus from reactive to proactive support.
Working as part of a multidisciplinary team
We collaborate with social prescribers, care coordinators, mental health workers and others within Additional Roles Reimbursement Scheme (ARRS). A hands-on, relational contributions, focused on long-term engagement, often acting as a trusted link between services and person.
Supporting Core20PLUS5 and health goals
CHWWs are well placed to reach disadvantaged communities, engaging with individuals from underserved groups, with personalised support and promoting health literacy. Supports PCNs and ICBs health equity priorities and population health management.
Reducing demand on GPs and clinical teams
We work with people who often need time, support and signposting — not necessarily a medical solution. By addressing the wider social and wellbeing issues behind repeated GP visits, we help free up clinical time.
Delivering measurable outcomes
We collect data and case studies to show our impact, whether it’s reduced GP visits, improved mental wellbeing, or increased community participation. Supports local systems to demonstrate value and key targets.
Get More Info
If you’re a professional and want to work with us to support your workforce requirements, please get in touch.
For Patients & the Community
How we support patients
We offer a range of services to help patients take care of their health and wellbeing. You don’t need to be unwell or in crisis, we’re here for anyone who could use a bit of extra support. Whether it’s help understanding your health, finding local services, or just someone to talk things through with, we’re here to listen and guide you. Our support is flexible, friendly, and built around what matters most to you.
Signposting to local services
You don’t have to figure things out on your own. We know what’s available in your area and can help you access support like housing advice, benefits guidance, mental health services, carers’ support, and more. If you’re unsure where to go, we’ll help you get there.
One-to-one support
We take time to understand your situation. Whether you’re facing a specific problem or just feeling a bit lost, we’ll listen and work with you to find the right next steps. This support is flexible and led by you, we can meet at your home, in a community space, or else where that feels comfortable.
Health promotion activities
We run pop-ins, cardiac fitness classes, and regular sessions to help people live healthier lives. We signpost to walking groups, healthy eating hubs, stress management, or support to stop smoking. It’s not about preaching, but practical, realistic changes that work.
Referral information
This depends on the area and how each service is run, and there is some variation.
Get More Info
If you're interested in exploring the support we may be able to offer, please feel free to get in touch.